Terms of Service

Last updated: 12 June 2026

1. The agreement

These terms govern access to and use of the Logspace platform and this website. By creating a workspace, accepting an invitation to one, or using the service, you agree to these terms. If you are accepting on behalf of a company, you confirm you have authority to bind it.

2. Workspaces and accounts

• A workspace is a company's dedicated Logspace environment, with its own database, branding, and subdomain.
• Admins manage the workspace: users, departments, projects, recipients, and settings. Team members submit and track their own reports.
• You are responsible for keeping your sign-in credentials confidential and for activity under your account. Tell us promptly if you suspect unauthorised access.

3. Your data

Everything your team submits to your workspace — reports, drafts, notes, and audit records — belongs to your company. We process it only to provide the service, as described in our Privacy Policy. You can export your audit trail to CSV at any time, and you can take your data with you if you leave.

4. Acceptable use

You agree not to:

• use the service to store or send unlawful, infringing, or malicious content;
• attempt to access another company's workspace or another user's account;
• probe, disrupt, or overload the service, or bypass its security or usage limits;
• resell or provide the service to third parties outside your company without our written agreement.

5. Plans and billing

• Logspace is billed per company workspace, monthly, per the plan selected on the pricing page. Annual billing and non-profit discounts are available on request.
• Each plan includes a team-member limit (Starter: 35; Business: 100; Enterprise: custom). If you outgrow your plan, we'll ask you to upgrade.
• Fees are payable in advance and non-refundable except where required by law or stated otherwise in an Enterprise agreement. We'll give at least 30 days' notice before any price change takes effect.

6. Availability and support

We work to keep Logspace available and fast, but the service is provided "as is" and we do not guarantee uninterrupted operation except where an Enterprise service-level agreement says otherwise. We may perform maintenance and will aim to schedule it outside business hours.

7. AI features

AI report polishing is an optional assist that improves grammar and tone. It does not verify facts; the author remains responsible for the content of every report they submit. The feature can be turned off for a whole workspace.

8. Intellectual property

We own the Logspace software, design, and branding. Your company owns its data and its own branding used in its workspace. Each side grants the other only the licences needed to operate the service — nothing in these terms transfers ownership either way.

9. Suspension and termination

• You can cancel a workspace at any time; it remains active until the end of the paid period.
• We may suspend or terminate a workspace for non-payment or material breach of these terms, after notice and a reasonable opportunity to fix the problem where practical.
• On termination, we will make your data available for export for at least 30 days before deletion, except where law requires otherwise.

10. Liability

To the maximum extent permitted by law: neither side is liable for indirect, incidental, or consequential damages; and our total liability arising out of the service in any 12-month period is limited to the fees your company paid for the service in that period. Nothing in these terms excludes liability that cannot be excluded by law.

11. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, and disputes are subject to the jurisdiction of its courts, unless an Enterprise agreement specifies otherwise.

12. Changes and contact

We may update these terms; material changes will be posted here with a revised "Last updated" date, and continued use after a change means you accept it. Questions? Write to hello@logspace.cloud or call +234 703 768 0428.