Privacy Policy

Last updated: 12 August 2026

1. Who we are

Logspace ("we", "us") provides an internal reporting and team management platform. This policy explains what we collect, why, and the choices you have. It covers this website (logspace.cloud) and both editions of the product:

• Logspace for companies — a workspace bought by an organisation for its employees.
• Logspace Community — the free edition at web.logspace.cloud, where individuals register their own personal workspace.

Where a section applies to only one edition, it says so.

Questions about this policy can be sent to hello@logspace.cloud or +234 703 768 0428.

2. Information we collect

• Account information. Name, email address, and role. In a company workspace this is provided when your administrator creates or invites your account, along with your department and employee details. In Logspace Community you provide it yourself when you sign up.
• Report content. The reports, drafts, and notes you submit, including sections, highlights, any files you attach, and the project, department, event, or recipients you select.
• Work and attendance records (company workspaces). Leave, overtime, and shift-change requests and their approval decisions; assigned shifts; and leave balances held on your employee profile.
• Employment details (company workspaces). Information your employer records about you, which may include employee ID, employment type and status, start and end dates, work location, emergency contact details, and a reference to their external payroll system.
• Goals and performance data (company workspaces). Goals and progress, and — where your employer runs review cycles — self-assessment and manager scores, comments, and final review scores.
• Documents. Files uploaded to the workspace, stored with the visibility setting chosen for them.
• Survey and poll responses. Your answers to surveys or polls. Where a survey is marked anonymous, responses are not attributed to you in results.
• Contacts and sharing (Logspace Community). Your connection requests, accepted contacts, and which goals, projects, or calendar events you have chosen to share.
• Audit records. A timestamped log of actions taken in a workspace, such as sign-ins and report submissions. This is a core product feature that company customers rely on for accountability.
• Enquiries. If you contact us through this website, we receive the details you choose to send (name, email, company, message).
• Technical data. Session cookies needed to keep you signed in, and standard server logs (IP address, browser type, pages requested) used for security and troubleshooting.

3. How we use information

• To provide the service: deliver reports to selected recipients by email, route requests to approvers, maintain the workspace record, and operate the dashboards.
• To keep accounts secure, prevent abuse, and troubleshoot problems.
• To respond to enquiries and provide support.
• To send service and platform notices, and — where your workspace uses them — company newsletters.
• To improve the product. We do not sell personal information, and we do not use your report content for advertising.

4. AI report polishing

If your workspace has the optional AI report polishing feature enabled, the text of a report you choose to polish is sent to our AI processing provider to improve grammar and tone. The content is processed to return the polished text and is not used to train models. The feature is optional and can be disabled for an entire workspace.

5. Data isolation

Every customer company runs in its own workspace with a dedicated database. Your company's reports, users, and audit logs are never pooled with another company's data. Logspace Community is a single shared platform, and is kept entirely separate from every company workspace.

6. Your employer's role (company workspaces)

When you use Logspace through your employer's workspace, your employer is the controller of that workspace's data: its administrators decide who has accounts, who receives reports, and how long records are kept. Administrators can see the reports, requests, goals, review scores, and audit records held in that workspace. We process that data on their behalf to provide the service. Requests about your data in an employer workspace are usually best directed to your workspace administrator first.

7. Logspace Community

Logspace Community works differently, because there is no employer involved. You register your own workspace and you control it.

• Nothing is shared by default. Reports can only be sent to contacts who have accepted a connection with you, and goals, projects, and calendar events are shared one at a time, read-only.
• No organisation-wide view exists. The platform's super administrator manages accounts, moderation, platform notices, and polls — they cannot read members' reports, notes, or goals.
• You can stop sharing an item, or remove a contact, at any time.
• Anyone can sign up, so treat what you write with the same care as anything else you put online, and only connect with people you recognise.

8. Sharing

We share information only with service providers we use to run Logspace — hosting, database, email delivery, and (where enabled) AI processing — and only as needed to provide the service. We may also disclose information if required by law.

9. Retention and export

Workspace records are retained for as long as the workspace is active, or per the retention terms agreed with the customer. Audit trails can be exported to CSV at any time. When a workspace is closed, its data is deleted after export, subject to a reasonable wind-down period and any legal obligations.

10. Security

We use role-based access controls, secure (encrypted) connections, secure session handling, and encrypted storage of credentials and secrets. No system is perfectly secure, but isolation per company means a problem in one workspace does not expose another.

11. Your rights

Depending on where you live (including under the Nigeria Data Protection Act and, where applicable, the GDPR), you may have rights to access, correct, export, or delete personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us at hello@logspace.cloud — or your workspace administrator for data inside an employer workspace.

12. Changes

If we make material changes to this policy, we will update this page and revise the "Last updated" date above. Continued use of the service after a change means you accept the updated policy.