Frequently asked

Questions, answered.

Everything you need to know about how Logspace works, how your data is handled, and how to get started.

Logspace is an internal reporting platform. Employees log their work through a clean, guided form; the report is delivered instantly to the right people by email and kept in a permanent, searchable record. Managers get real-time oversight of every team from one dashboard.
Most teams are live within a day. There's nothing to install — we create your branded workspace, add your first admin, and you can invite your team and start reporting right away.
Yes. Every customer runs in their own isolated workspace with a dedicated database. Your reports, users, and audit logs are never pooled with another company's data.
Logspace uses simple, clear roles. Team members submit and track their own reports. Admins oversee the whole workspace — managing users, viewing every submission, and reviewing the audit trail.
The moment a report is submitted, Logspace formats it and emails it to the selected recipients — admins, managers, or custom contacts. A copy is always retained in your workspace record.
Yes. The full audit trail can be exported to CSV for HR, compliance, or your own archives, so your records are always portable.
It's an optional assist that tidies the grammar and tone of a report so it reads clearly and professionally — without changing the facts. It's available on the Business plan and can be turned off entirely.
Yes. Your workspace runs on its own subdomain with your name, logo, and colours applied throughout — so Logspace feels like part of your company, not a third-party tool.
Logspace is billed per company workspace, not per report — so costs stay predictable as your team grows. See the pricing page for plan details, or talk to us about annual and non-profit options.
Absolutely. We'll help set up your departments, projects, and first report types, and Enterprise plans include guided onboarding and migration support.

Still have a question?

We're happy to walk you through anything. Reach out and we'll get back to you quickly.