Frequently asked

Questions, answered.

Everything you need to know about how Logspace works, what's in it, how your data is handled, and how to get started.

Logspace is an internal reporting and team management platform. Employees log their work through a clean, guided form; the report is delivered instantly to the right people by email and kept in a permanent, searchable record. Around that core it also handles leave, overtime and shift-change requests, shift rosters, goals, KPIs, performance reviews, surveys, documents, calendars, and company newsletters. Managers get real-time oversight of every team from one dashboard.
Logspace is bought by a company: an administrator creates the workspace, adds employees, and gets oversight, approvals, performance reviews, and compliance tracking. Logspace Community is a separate free platform for individuals — you sign up yourself, you get your own personal workspace, there is no manager above you, and sharing happens peer-to-peer through contacts who must accept your connection request. They are separate platforms with separate accounts.
Yes — Logspace doesn't force one report format on everybody. On a company deployment the formats are configured for your organisation during setup. On Logspace Community you build your own: open the Report Types tab, name a format, and add the fields you want — short text, paragraph, date, choice, checkbox or number — choosing which of them get voice dictation and AI polishing. Start from a blank format or one of the ready-made ones, and deactivate or delete the built-in formats if they don't suit how you work. Everything around the format — the period, date, project, recipients, highlight, goals and attachments — stays consistent, and reports you've already sent keep the layout they were written with even if you change the format later.
Yes. Logspace Community is free for individuals. There's no company account, no invitation, and no payment details required — you can join here and your workspace exists the moment you sign up. The full workspace stays free forever; the free plan's only limit is report email delivery — 1 email a week, up to 3 recipients each (everyone selected can still see the report in-app regardless). An optional Pro upgrade removes that limit for $7 per 30 days.
From their own portal an employee can write and submit structured reports, see their full report history, request leave and overtime, ask for a shift change or swap, check their upcoming shifts, track goals, complete self-assessments in a review cycle, answer surveys, keep private notes, sketches and code snippets, connect an AI assistant to help draft reports, and manage their profile and settings.
Yes. Logspace supports MCP, the open standard for connecting AI assistants to real systems, so you can connect Claude — or anything else that speaks it — and ask it to draft a report from your week. You connect it once from the assistant, sign in on a Logspace screen, and approve what it may do. By default it can read your own reports, projects, goals and contacts and write drafts; it cannot send anything unless you separately allow that, and it can reach nothing else in your account. You can disconnect it at any time from Settings, which cuts off access immediately.
Notes are a private scratch space for work that isn't report-shaped yet. There are three kinds: written notes, a sketch pad for diagrams and annotated images, and a code pad with syntax highlighting and a live preview. Any note can be sent straight into a report when it's ready — as content or as an attachment. Notes stay private to the person who wrote them; administrators cannot read them.
Yes. Employees submit leave requests with a leave type, date range, and half-day option; overtime requests logged in hours against a project; and shift-change or swap requests. Managers action everything from one approvals queue and the decision is recorded. Admins publish shift rosters with times, locations, and labels, and each employee profile tracks leave balances.
Yes. You define key performance areas and indicators with weightings, then run review cycles that move through self-assessment, manager scoring, and calibration before closing. Self and manager scores are weighted into a final score. Goals sit alongside this and can take progress directly from submitted reports.
You set the reporting schedule your company runs on, and the compliance view shows who was expected to report in the current period, who has submitted, and who is still outstanding. Anyone on approved leave for that period is excluded automatically, so the list reflects reality rather than flagging people who were legitimately away.
Most teams are live within a day. There's nothing to install — we create your branded workspace, add your first admin, and you can invite your team and start reporting right away.
Yes. Every customer runs in their own isolated workspace with a dedicated database, on every plan. Your reports, users, and audit logs are never pooled with another company's data.
Logspace uses simple, clear roles. Team members submit and track their own reports, requests, goals, and shifts. Admins oversee the whole workspace — managing users, viewing every submission, approving requests, running review cycles, and reviewing the audit trail. Documents carry their own visibility setting so private, employee, and HR material stay separate.
The moment a report is submitted, Logspace formats it and emails it to the selected recipients — admins, managers, or custom contacts — and tracks whether delivery succeeded. A copy is always retained in your workspace record.
Yes. The full audit trail can be exported to CSV for HR, compliance, or your own archives, so your records are always portable. CSV audit export is available on the Business and Enterprise plans.
It's an optional assist that tidies the grammar and tone of a report so it reads clearly and professionally — without changing the facts. It's available on the Business and Enterprise plans and can be turned off for an entire workspace.
Yes. Your workspace runs on its own subdomain with your name, logo, and colours applied throughout, editable from the admin console at any time — so Logspace feels like part of your company, not a third-party tool. Custom branding and subdomain are included on the Business and Enterprise plans.
Both plans run the same software with the full platform active — reports, requests, shifts, goals, reviews, surveys, compliance, and the audit trail. Starter covers up to 35 team members at $49 per month. Business covers up to 100 team members at $100 per month and adds AI report polishing, unlimited departments and projects, CSV audit export, custom branding and subdomain, and priority support. See the full comparison.
Logspace is billed per company workspace, not per report — so costs stay predictable as your team grows. See the pricing page for plan details, or talk to us about annual and non-profit options. Logspace Community is free for individuals and isn't a company plan — an optional $7/30-day Pro upgrade lifts its free-plan email limits.
Absolutely. We'll help set up your departments, projects, and first report types, and Enterprise plans include guided onboarding and migration support.

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